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Apps Administrator I

Category: Product ID: 1221


About the job

Labcorp Drug Development is recruiting an Application Support Specialist to join a dynamic team. This position is a Remote opportunity. The Computer Applications team is looking for a dedicate and talented Application Support Specialist, who will be responsible for supporting and maintaining the web applications.

  • Support in-house developed and COTS applications, including troubleshooting bugs, responding to user inquiries and requests.
  • Resolve user submitted tickets. This including but not limited to: providing technical solution, training, or work around.
  • Work with lab operators to identify and resolving equipment and instrument technical issues
  • Analyze frequent requested tickets; identify problems; propose solutions, process and/or system improvement
  • Implement enhancement requests in existing custom applications
  • Update and maintain Knowledge Base articles
  • Test software releases and upgrades to ensure that it meets regulatory standards.
  • Perform system administration tasks


  • Bachelor Degree in a Computer Science, information technology, computer programming or another closely related field.


  • 4+ years of experience supporting custom application systems
  • 3+ years of experience with programming and scripting languages such as Java, JavaScript
  • 3+ years of experience with relational databases
  • 2+ years of experience with Linux
  • Highly motivated with the ability to master all applications’ functionalities
  • Good at problem solving. Be able to identify and resolve issues that arise with software and instruments.
  • Effectively communicate technical and non-technical issues with end users and developers
  • Experience using ticketing system such as JIRA
  • Familiar with underlying architecture of multi-tiered browser-based applications
  • Expose to regulatory requirements such as GLP, CLIA, etc. is a plus

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