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Enterprise Mid Market- Service Relationship Manager

Category: Product ID: 8912

Description

About the job

Job ID~ 7309


About Us~ Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.


About the team~ Drives and Grows the Revenue for one’s portfolio of accounts in the region, through various payment and merchant services.


About the role~ This role is for handling account operations of Large Enterprise accounts Handling day-day operations which will include onboarding, escalation handling, cross functional team connect. Individuals should be highly motivated, energetic and have skills to compete in a fast paced growing environment.


Expectations/ Requirements~


  • Creative and dedicated individual who will fit with our collaborative culture
  • Cohesively work with a lot of people, across functions and teams every day
  • Coordinate with other departments for compatibility of all aspects of each project
  • Enable and encourage the use of common services to increase the speed of development and execution
  • Smart thinking and clear communication
  • Use and continually develop leadership skills


Superpowers/ Skills that will help you succeed in this role~


  • High level of drive, initiative and self-motivation
  • Ability to take internal and external stakeholders along
  • Understanding of Technology and User Experience
  • Willingness to experiment and improve continuously


Educational Qualification~


Any Graduate.


Location~ South India/ West India


Why join us~


A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager


Compensation~


If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!