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Open House on the 24th, - 12 mid day to 5 pm.

Manager, Creative

Category: Product ID: 597

Description

About the job

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

The client services manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies.

the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment. The noteworthy client services manager should provide timely solutions to clients’ problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests.

Qualifications

Experience: 12+ years

Creative Project Manager Responsibilities

  • Developing effective communication platforms for clients and staff.
  • Inspiring repeat business from clients.
  • Monitoring and measuring client satisfaction.
  • Offering advice to clients on services and products.
  • Monitoring and measuring client satisfaction.
  • Offering advice to clients on services and products.

Creative Project Manager Requirements

  • Business degree or related qualification.
  • Strong communication skills.
  • Ability to meet deadlines.
  • Computer literacy.
  • Calm, polite, and professional behavior.
  • Reliable and self-motivated.
  • General business knowledge.