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Project Manager

Category: Product ID: 152

Description

About the job

TELUS International is looking for a new Project Manager to join our Artificial Intelligence team. This role is client facing, results-driven, innovative and driving profitable growth.


Job Duties


  • Engage with customers to understand customer business requests and lead teams to execute on defined solutions across service offerings. 
  • Support as a key interface with clients at the stage of the sales cycle, provide thought solutions, craft solutions and provide support to Sales 
  • Work with Program Managers to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across of service deliveries. 


Responsibilities


  • Develop and write project plans. 
  • Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment. 
  • Execution of large-scale projects with medium to high complexity. 
  • Provide project training and technical guidance project team members. 
  • Drive project timelines and budget to completion and within estimated scope and established production. 
  • Budget and provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk. 
  • Develop and maintain a high level of knowledge of company as well as industry products and solutions. 
  • Balance work among team members according to skills and individual workload. 
  • In conjunction with the project team, analyze potential risks and drive the creation of the project plan, ensuring that contingency is incorporated. 
  • Other duties as assigned by the supervisor to support business development, internal projects/initiatives and organization of the team and processes. 


Additional Job Description


TELUS International is looking for a new Project Manager to join our Artificial Intelligence team in India.