Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
Ensures that training materials and programs are current, accurate, and effective.
Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
Identifies problems and opportunities such as operational changes or industry developments that training could improve.
Conducts or facilitates required and recommended training sessions.
Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
Ensures that training milestones and goals are met while adhering to approved training budget.
Prepares and implements training budget.
Performs other related duties as assigned.
Manage SAP Persona’s and Governance.
Bachelors degree in Communications or related area required.
Excellent verbal and written communication skills with strong graphic design ability.
Thorough understanding of training processes.
Ability to moderate large groups.
Extremely organized and detail-oriented.
Proficient with Microsoft Office Suite or related software.