Close
Open House on the 24th, - 12 mid day to 5 pm.

Technical Program Manager

Category: Product ID: 755

Description

About the job

This job is sourced from a job board. 

Responsibilities


  • Work with business and customer stakeholders to define product objectives and requirements.
  • Prioritize requirements and define scope to meet market needs in a timely manner given available resources.
  • Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies.
  • Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables).
  • Partner with internal and external development teams to deliver on time and with the quality required.
  • Serve as the product owner in Agile / SCRUM development process; write user stories, groom the backlog, and lead sprint planning.
  • Manage each release through the launch process.
  • Partner with customer operations to identify areas in need of improvement to increase customer satisfaction and decrease support requests.
  • Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project.
  • Assume responsibility and drive ownership for issue resolution.
  • Ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements.
  • Create and maintain scorecards to track vendor and partner performance.
  • Accountable for on time product delivery, product quality, cost, and operations.


Requirements


  • Bachelor’s degree from an accredited institution.
  • 5+ years of Program Management or Technical Product Management experience in a technology oriented organization.
  • Proven track record of successfully launching B2B2C technology products and services with geographically distributed teams in multi-vendor environments.
  • Experience with Agile methodologies.


Desired Skills and Experience

Agile,Program Management,Scrum